October 2002

Are you contemplating a career transition?

Whether you want to do your current job more effectively, go for a promotion, change jobs, weigh up new career options, take the plunge and go freelance or set up your own business, the Career Assessment Workshop will help you through the process, supporting, inspiring and challenging you to clarify your master plan and take action.

A career assessment serves a number of purposes. It provides the basis for a structured analysis of your achievements and competencies. It clarifies your skills and behaviors which are important in carrying out your job responsibilities. By helping to identify your strengths and weaknesses it can be used to outline a personalized practical improvement program. In addition, a career assessment will provide a history of development and progress which can be used to write or update your curriculum vitae and/or prepare for a job interview. Last but not least, a career assessment can also be used as an aid in determining salary increases and job promotions.

Due to strong demand the Career Assessment Workshop will be offered again on October 19th and November 2nd.

Look for a separate mailing with more information about this


October 5th Career Assessment workshop Part II
October 7th WIB -Women in Business dinner
October 8th IWAP evening group
October 16th CCRCC Annual General Meeting
October 18th CCRCC Business Breakfast
October 2nd, 16th, 31st Biljana Pelic Music Workshops
October 19th Canada Day
November 7th WIB -Women in Business dinner
November 2nd Career Assessment workshop Part II
November 12th IWAP evening group
November 13th, 27th Biljana Pelic Music Workshops

Communication Tip of the Month: How likable are you?

Trusting Trust

As the world is going haywire, our trust is being more and more solicited. Everything and everyone, including politicians and the companies we work for, is asking us to trust them.

But how often do we feel distrustful of our boss for acting unfairly or our employee for having lied to us?

And how many of us are clear around the issues of trust?

The dictionary defines trust as having confidence in the character, ability, strength or truth of someone or something. In common usage, the word trust refers to relying on someone or something for a future action. For the purpose of this argument we have identified three kinds of trust. Not understanding the difference can lead to disappointment and misunderstanding

Lets call the first kind of trustTransactional Trust,the one we use in our daily routines. When we ask for coffee in a restaurant we trust the waiter to bring us coffee and not tea.

Transactional Trust is based on mutual self-interest and involves acting according to common agreement.

This kind of trust is the backbone of our personal and professional lives. Every company’s success is dependent on how much it can trust its employees and to what extent its employees trust its management. Transactional trust is about relying on someone or something for future action, provided that the desired future action has been clearly communicated up-front. Transactional trust is largely performance based, involves an agreed-upon exchange and is measured by outcome. When we go to a restaurant to have a cup of coffee, we rely on the waiter to bring us what we order. If he brings us something else instead, we have a valid reason for taking action to rectify the situation.

The second kind of trust, which we’ll call Inner Trust, is not based on the future performance of another but rather upon how a person can live in the present moment. This kind of trust is not measured by future outcomesInner trust is the willingness to be in the moment without worrying about the outcome.It is about trusting our ability to find our way through life’s challenges even when we are feeling confused. We can experiment with inner trust when we live in our own hearts and minds right now without the interference of the past or the future. Inner trust is about knowing that life will unfold the way it is supposed to be and being at peace with the result

But what happens when we think that we are depending on someone else’s performance, when we want someone to change and trust them to do so? Isn’t that a way of clinging to future outcome?

Why do we often feel betrayed when others behave differently from what we expect? If the betrayal is not the result of a broken agreement, it falls into the category of what we’ll callDemand trust.Demand Trust if often viewed as a form of aggression as it is trying to force what can only be given freely. Demand trust is imposed upon us: I trust that you will meet my needs. I trust you to change. I trust you to be some other way than you are. Demand trust is often triggered by an excessive fear or neediness (or a manipulative personality). While it is easy to know the pain of being subjected to demand trust, it is not easy to recognize when we have unconsciously become the perpetrator and have used trust as a weapon to get what we want and to cover our own need or insecurity. If you recognise demand trust for what it is, you can either remove ourselves from the situation or you can shift it to a form of transactional trust, meaning to subscribe to a common agreement.

When a challenging situation arises, if we apply the values with which we want to live and trust our true motivation to orient ourselves, we can reconcile both transactional and inner trust within our lives.

Which Trust do you want to experiment with daily?

Yours truly,


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