November 2000

Dear Friends,

Welcome to L’Epée Coaching & Consulting’s November Newsletter. The changing winds of autumn have brought several new developments.

NEW: Coaching Seminar

For those of you who kept asking me what is the difference between coaching, managing and training, I am starting up a new public seminar about coaching. Over the past few years, coaching has become a standard methodology for trainers and managers both in North American and Western Europe. My seminar will introduce you to some of the basic principles of coaching and how and when you can use it to improve productivity as well as overall office relations. Look for the seminar program, date and location in your inboxes in the very near future.

L’Epée Pools Expertise with Two Training Firms

Over the past year or so, there seem to have been an explosion in the training/consulting market in Prague. In order to respond to our clients’ needs for more customized programs, a few of us are joining our expertise. With this in mind, I am happy to announce my cooperation with two such companies,ISMandPASS.

ISM CZ an established training company with 7 years experience providing customized business training solutions to multinational companies on the Czech market. The management is multicultural with a Swedish-Czech partnership. ISM combines cutting edge know-how and adapts this know-how to the local market. (

PASSPrague Adventure & Social Societyorganizes corporate adventure weekends. Are you looking for an exciting, fun way to help your employees work better together? These weekends are a great way to foster closer relationships in the office and increase productivity both from individuals and from teams. (

All-Stars off to a Winning Start

The Prague All Stars are continuing their championship effort, having beaten, ING Barrings and Gillette teams in their first games, and playing a truly spectacular game last Tuesday against Verlag Dashofer. Teamwork was incredible, especially considering that the players had only enough support to play and had no one to sub. We wish them the best of luck for another successful season. (

If you have any questions about this month’s communication tip (below) or would like more information on transition management, don’t hesitate to contact me.

Until next time,



Communication Tip of the Month: Facing Transitions Head-on

Since fall is a time when the warmth and sun of summer transition to the cold, gray days of winter, I thought this would be a good opportunity to write about how transition can effect the workplace.

A transition can be something as major as an office move or a company restructuring, to something seemingly benign, like getting a new office assistant in a department. Regardless of the role you play in the change_from managing director responsible for the change to a lowly office assistant_your behavior can affect whether the transition is a positive one or not. Recognizing the components of a transition can help you to assure that your transitions work.

Let go. A transition begins with letting go of something. It could be something as simple as who types your presentation, to something big, like your entire corporate structure. On paper it may seem simple, but psychologically, this will take time. If you are a manager, remember that a new message may need to be repeated more than once before your team catches on. If you are lower down on the totem pole, don’t forget that changing behavior takes time, and plan for it.

The middle phase: When you’re trying to implement change, there will be a middle period, a “neutral zone” when the old ways haven’t completely fallen by the wayside and the new ways are still looking for a foothold. This period is critical. It is here where things can either take off or sink in the mud.

Ending. If a transition has been properly managed, you will see your transition fully implemented. If not, you risk being lost in limbo.